Contact by Phone

  • If experiencing a mental health or substance abuse crisis, call BHN's 24-Hour Crisis Line: (413) 733-6661

  • If you are a current or new patient and would like to schedule an appointment: (413) 301-9355

Contact us using one of the methods below: 

General Inquiries

Please complete the form below to contact us. Do not send emails for emergencies or time-sensitive issues

We utilize secure transfer and encryption for all information submitted in this form however for your personal safety, please do not submit any insurance account numbers, social security numbers, or other highly sensitive information.

Complaints & Concerns

If you would like to report a concern about our services, please use one of the following options:

  1. If this is an urgent, time-sensitive matter or an after-hours incident that needs to be addressed immediately, please contact program management.
  2. If your concern is not urgent, please utilize our online submission process by . You will receive a response within 72 hours.

General Inquiry Form

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